Frecuently Asked Questions

Please view our FAQ section, where we answer your questions about stealth shipping, where we ship to, CC statements and more. If questions remain, please contact us for answers.

If I pay with my credit card, what will show up on my monthly statement?

At OSS, we understand that it’s in all of our best interests to be subtle about certain aspects of our business, like payments and shipping. Your purchase is represented on your monthly statement as ‘Souvenirs’.

Credit Card Denied?

We use secure payment gateway. Please make sure your card is allowed to Internet purshases and if you are outside Europe ensure your card can make purchases outside your country.

Do you offer worldwide shipping?

Yes. We can ship anywhere in the world. However, it is your responsibility to research your own local laws. Purchases you make are at your own risk.

Is your shipping discreet?

We strive to keep our business relationship between the two of us. Stealth shipping is one of the ways we keep your purchase quiet. Your package will come wrapped in plain paper wrapping with a simple name and address on the package. Seeds will be in placed in an envelope and hidden inside the package. For those who prefer deeper stealth, we offer special shipping options, like hiding the seeds inside of another item.

What happens if I get caught and it is illegal in my country?

In most cases, nothing happens at all. The package may be confiscated and destroyed, but criminal proceedings almost never take place. In some countries, seeds not containing THC or any illicit substances aren’t illegal.

How long will it take for my parcel to arrive?

The length of time it takes to deliver your package depends entirely upon the speed of your postal service. Most international orders are delivered in less than 10 working days. However, please allow up to 21 business days for your package to arrive before contacting us with shipping problems.

Where is my package?

We provide tracking numbers for our packages. When they leave our country, the continuation of those tracking numbers is reliant upon the capabilities of the country’s post office where the package is being received. Most countries’ postal services offer tracking codes so that important mail can be traced by the receiver.

You may have to sign for your package in some countries. However, if you live in an “Airsure” country, you will not have to sign to get your package. Package tracking is an added service that helps you find peace of mind. You can find out if your country offers package tracking services by contacting local postal services. If you have any further questions regarding shipping, please contact one of our skilled customer service representatives today.

Payment Methods

We accept several different types of payment methods:

  • Bank transfer
  • Cash
  • Major credit cards

If using a credit card, note that the registered billing address must match your order to be accepted. You may need to double check the details you have entered. The card you are using must be registered to the billing address and if not, this may cause your order to be rejected. Or you may have entered your card details incorrectly, so you may need to check them again. Also, you must have sufficient funds in your account to process the transaction. If you are 100% sure that you have entered all details correctly please contact us so that we can help you through the process..

Where are you located?

We are located in Barcelona, Spain. This region is part of a legal, established cannabis growing network.

Do you breed your own plants yourself?

We do grow a wide variety of strains on-site, but we do not breed all of our strains ourselves.  We believe that specializing in certain strains enables growers to produce the best cannabis strains.. We belong to a network of professional cannabis breeders with established reputations and mother plants just as old as our own. We base our trust in our providers on past experiance. Some of the strains we sell are provided by our affiliate growers who specialize in growing and breeding certain strains.

Do you buy the seeds from the breeders?

We do maintain trade lines within our network of breeders. We do not stray from this network because we can’t be sure that we can trust the integrity of the genetics of other seed providers.  

How long have you been in business?

We have been in business for nearly 20 years and we just recently joined the online community.

How old are the mother plants?

Some of our mother plants are even older than our business, being passed on from the last generation. Some of them are nearly 30 years old.

Are your seeds what they claim to be?

We can guarantee with certainty that our seeds are what we claim they are. Our seed bearing plants for breeding are cut from our mother plants, guaranteeing that our strains are 100% genuine.

Can you help me to grow them?

We can’t grow the plants for you, but we can supply you with an excellent variety of information to help you produce the best crops. Please visit our blog for growing tips, strain reviews and other growing information.

How long will it take me to grow?

Growing time varies based upon the strain of marijuana. All of our strains have flowering times and other growing information on their respective product pages.  

How can i germinate cannabis seeds?

There are several methods to germinate cannabis seeds, but the easiest is to allow them to soak in water for 12-24 hours in a dark place. Remove the seeds from the water and place them between damp paper towels in a sealed plastic container. Give seeds up to 48 hours to sprout.

How long does it takes to germinate?

From their initial water bath to popping, no more than 72 hours.

Important: we do not  recomend to store seeds more than 3 months, germination rate could be affected. We guarantee 95% germination rate 3 months after purchase.

How big do autoflowering strains grow?

Automatic seeds grow to a height of 3 feet and are rather sparse in their branching. Their giant buds make up for what they lack in stature, however. These are great plants for small spaces because they take up very little room.

Does the yield refer to dried or wet weight?

Yields refer to dry weight after harvesting, trimming and drying.  

Refund Policy?

We accept returns only within 15 days after delivery.  

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